What communication style is recommended to avoid escalating issues?

Fact-based communication is recommended to avoid escalating issues because it relies on objective information, data, and evidence rather than emotions or subjective interpretations. By using facts, the conversation remains grounded in reality, reducing the potential for misunderstandings and emotional reactions that can lead to conflicts. This approach fosters clarity and can help all parties involved focus on the issue at hand rather than personal feelings or contentious rhetoric.

When communication is fact-based, it encourages an environment of rational discussion, which can lead to effective problem-solving. This style helps in de-escalating tense situations, as it minimizes the risk of inflaming emotions and allows for a reasoned exchange of ideas. In scenarios where disagreements may arise, presenting verifiable information can help clarify points of contention and lead to a more constructive resolution.