What defines the responsibilities included in a management services agreement?

The responsibilities included in a management services agreement are defined by the Scope of Work. This document outlines the specific tasks, duties, deliverables, and limitations of the services to be provided under the agreement. It serves as a roadmap for both the service provider and the client, ensuring clarity and mutual understanding of what is expected throughout the duration of the contract.

The Scope of Work typically includes details such as timelines, milestones, and performance standards, which are crucial for maintaining effective oversight and for measuring the success of the services rendered. By clearly articulating these aspects, the Scope of Work helps to mitigate misunderstandings and potential disputes between parties, making it a foundational component in the effective management of condominium operations.

While the other options might play a role in the broader context of project or service management, they do not specifically define the detailed responsibilities within a management services agreement like the Scope of Work does. Terms of Reference may provide context or background for a project, a Project Charter may outline high-level project goals and stakeholders, and Guidelines for Practice could suggest best practices but are not focused on the precise responsibilities that must be fulfilled under a management services agreement.