What is the process called that aims to resolve disputes amicably?

Mediation is the process specifically designed to resolve disputes amicably by encouraging the parties involved to come to a mutual agreement with the help of an impartial third party. This process focuses on collaboration and open communication, allowing each side to express their concerns and needs while facilitating a constructive dialogue. The mediator helps guide the discussion but does not impose a solution, which differentiates mediation from litigation, where a judge makes a binding decision, and arbitration, where an arbitrator does the same. While negotiation can play a role in addressing disputes, mediation is structured to provide a formal setting that enhances the chances of reaching an amicable resolution through cooperative dialogue.