Which entity would typically handle consumer complaints related to condominiums?

The Condominium Authority of Ontario is the correct entity for handling consumer complaints related to condominiums. This authority was established to oversee the governance and regulation of condominium corporations in Ontario, ensuring that the rights and responsibilities of both owners and residents are upheld. It also provides resources and support for resolving disputes, including a formal complaint resolution process.

Through its services, the Condominium Authority assists consumers by providing information, helping to mediate conflicts, and ensuring compliance with the Condominium Act. This focus on consumer protection and dispute resolution makes it the primary body for addressing complaints that arise in this sector.

Other entities play different roles: the Condominium Management Regulatory Authority oversees the licensing and regulation of condominium managers, while the Ontario Land Tribunal primarily deals with land use and planning issues. The Ministry of Consumer Services oversees broader consumer protection issues but is not specifically focused on condominium-related complaints. Therefore, the Condominium Authority of Ontario is uniquely positioned to handle these matters effectively.