Which method is appropriate for gathering information on trades servicing a property?

Collecting information on trades servicing a property involves direct interaction with those who are on-site and familiar with the operations and maintenance of the property. Consulting with on-site staff is effective because they have firsthand experience and knowledge about the performance of various trades, their reliability, and specific issues that may have arisen. They can provide insights into the quality of service rendered, response times, and any particular strengths or weaknesses observed.

On-site staff are also able to offer context about the relationships between trades and management, including any history that might impact service continuity. Their perspective can help the management team make informed decisions about future contracts and expectations for the trades that service the property.

While vendor agreements, community surveys, and service level agreements may also provide valuable information, they do not offer the same immediacy or depth of current operational insight as engaging directly with the staff who interact with the trades daily.